Contact Center is an evolution of call center functionalities. The comprehensive, feature-rich customer engagement solution benefits end users with:
- Modern communication options for the best customer experience
- Efficient and award-winning customer engagement
- Instant information for empowered agents
- Customizability for specific vertical or business needs
Features:
- Agent controlled
- Software only (virtualized)
- Automated messaging
- Unlimited contacts
- Unlimited campaigns (events)
- Unlimited groups (contacts)
- Do Not Call complaint
Benefits:
- Saves time for outbound calls
- Increased customer contact
- Easy to deploy
- Less expensive than full dialers