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What is VoIP?


VoIP works just like a regular phone with just one major difference. How the phone service is actually connecting to your business. Instead of using the telephone company's wiring, VoIP connects your phone calls directly to your business using your broadband internet connection. You still hear that familiar dial tone and make your phone calls just like you've done in the past. The big change is that you don't pay an expensive bill to use the phone company's telephone poles, switching and wiring.

What is VoIP?

VoIP, or Voice over Internet Protocol, is a new form of digital IP telephone service in which calls are sent and received over the Internet. To utilize Voice over IP, all users need is a high speed Internet connection and a VoIP service provider.

VoIP service providers offer many highly advanced, next generation calling and conferencing features. Often these features are included, and can be real valuable assets every step of the way throughout your specific communication needs. Traditionally, many of the calling features now included with VoIP phone services were exercised by a human being operating a switchboard. Directing call traffic appropriately is vital to the success of any business. With voice over IP solutions, many of them are customizable to put your business at the pinnacle of efficiency and professionalism. Network features are designed to make sure your business never misses a beat – keeping your infrastructure at the tip of your fingers at all times.

How do Voice over IP phones work compared to a “normal” landline phone?

Answer: You won’t even notice a difference. When making a call using your VoIP phone service, you pick up your phone like normal, dial the number you want to reach, your phone connects to the PSTN, and connect using your internet connection instead of a traditional circuit board landline.

Get More for Less with VoIP

Traditional landlines work by transferring analog voice signals over copper wires. Even with T1, you need to maintain a number of expensive voice channels. VoIP works over your internet connection, which can be shared by your entire staff! This lets us cut your monthly bill significantly.

Hosted PBX vs. Legacy Phone Systems

Disadvantages of Legacy Phone Systems

Legacy phone systems have long been the king of the inner office telecommunications space, but the increasing ease of hosted PBX, as well as the cost savings and scalability features that follow, is reshaping the market in a big way.

Costly Wiring

Traditional Legacy systems require complicated hard-wiring for each phone in your office, meaning your utilizing you’re phone people more often for miniscule tasks.

Costly Upgrades

Technology is constantly changing and innovating, so why stunt your organization’s growth? Legacy systems require replacing the entire switch/server whenever you need a feature added.

Costly Expansion

Adding new employees or additional telephone lines requires new hardware, and that requires more time and money. And if you expand to a new office, all of your current hardware must be consistent across (no wiggle room for hardware, software, wiring, or phones).

Costly Maintenance

The burden of locating, protecting, maintaining, and servicing hardware is a costly endeavor—one that gets more difficult as your servers and switches increase.

Advantages of Hosted PBX

Noticing a consistent theme? Cost.

Traditional Legacy systems

Cost more up front, and over time because users are reliant on their current phone system hardware. But, with hosted PBX and VoIP, you get a future-proofed phone system that continuously updates to provide an unmatched user experience.

Smaller Investment Upfront

With hosted PBX, you don’t need to purchase costly configurations—there’s no system to purchase, so there’s less money lost upfront.

Smaller Investment Over Time

You’ll retain more revenue each month, making hosted PBX a long- term cost saver.


Hosted PBX is easily upgradeable, helping to expand your business communications without the need for constant technical support or rewiring.


Hosted PBX provides a solution for your employees who can now work from anywhere, whether they’re on their cell phones at home, or soft phones on their work computers.